Account controls · Updated September 29, 2026
Delete your Redish account
You can permanently delete your Redish (formerly Unboxd AI) account and its saved data directly in the app, without a subscription.
Delete from inside the app
- Open Redish and sign in to the account you want to delete.
- Open Settings or Account controls. Account controls is available during onboarding and on the paywall without a subscription.
- Choose Delete account.
- Read the confirmation and confirm Delete account.
This permanently removes your Redish account, name, profile photo, food preferences, allergy flags, scan history, generated recipes, and saved recipes, including their food-photo previews. The action cannot be undone.
If the app is unavailable
Deleting the app alone does not delete the account. Reinstall Redish, sign in, and use the in-app deletion control, or contact support for help. Do not send your password or payment details.
Subscriptions are managed separately
Deleting your Redish account does not cancel an active Apple App Store or Google Play subscription. Cancel it separately in the relevant store’s subscription settings to prevent future renewal charges. For iOS, use Apple’s subscription settings.
Service-provider records and prior AI requests
Account deletion does not automatically erase billing, security, or service-provider records retained under their applicable policies. It cannot recall a request already sent to an AI provider. OpenAI abuse-monitoring logs may retain prompts and responses for up to 30 days unless different approved controls apply or longer retention is legally or safety-required.
For more information, read the Privacy Policy. Contact support for related privacy requests.
AI permission without deleting your account
You can withdraw AI permission in Settings or Account controls. This prevents new AI requests but cannot recall a request already sent. It does not delete your saved account data.
Need help?
Account deletion and support information are available without signing in to this website.